What are the top 5 data security and safety questions about the BrainOS® Platform?

As autonomous mobile robots (AMRs) increasingly navigate public and commercial spaces, critical questions naturally emerge: What data is being collected? How is it being used? Who has access? Addressing these concerns requires looking beyond the hardware to the underlying software platform that governs these machines.

Deploying AI systems at scale means that enterprise-grade security, privacy, and safety must be built in from the ground up. Through the BrainOS® platform, which powers enterprise robots in the real world we integrate security-by-design concepts directly into the software development lifecycle. To help standardize this level of accountability across the industry and elevate transparency around safety and security for autonomous mobile robots, we launched the industry’s first Trust Center.

Whether you are an enterprise looking to bring your Physical AI vision to commercial reality or evaluating a new robotic solution and want to understand the data ecosystem of modern AI robotics, clarity is essential. Below are the top five most frequently asked data and security questions that we received — and their answers — straight from our Trust Center.

1. What does SIL2 stand for?

SIL2 stands for Safety Integrity Level 2. BrainOS® controllers meet stringent safety certifications, including SIL2 functional safety for UL 60730-1 and IEC 61508. This ensures an hourly reliability rate of 99.9999% or greater, providing ease of mind that both people and property are protected. Simply put, a Safety Integrity Level (SIL) is a strict measurement of a system's ability to reduce operational risk and predictably prevent dangerous failures. 

Utilizing SIL2-certified technology means operating with a globally recognized standard of safety. It guarantees that the system has been rigorously engineered and independently validated to handle potential faults safely — ultimately minimizing the risk of workplace accidents, liability, and costly downtime while maximizing operational trust.

2. What types of data are collected, processed, and stored by the robots?

Brain Corp maintains the highest standards of data integrity and operational security by pairing privacy-first data collection practices with globally recognized compliance frameworks.

• Telemetry data, which includes data collected by our navigation modules relating to performance, usage, operation, condition, identification, speed, odometry, battery usage, system functionality, software/firmware version, robot position, software usage, safety-related data, route schedules, maintenance and other information to analyze the performance of Brain products and to improve Brain’s products and services.
• Privacy-First Design: Sensors on robots enabled with BrainOS® software are designed for safe indoor navigation, not surveillance. The robot utilizes a combination of cameras, LiDAR sensors, and, when applicable, barcode scanners and RFID antennas to capture insights and ensure safe, efficient navigation throughout the facility.
• Automatic Face Blurring: Any images that incidentally capture people receive facial blurring by default.
• Minimal On-Robot Data Retention: Data is overwritten on a first-in, first-out basis, reducing stored data for enhanced operational privacy.

3. What compliance frameworks and certifications does Brain Corp follow?

We align with global standards to reinforce our position as the gold standard in enterprise robotics.

• SOC 2 Type II: Our BrainOS® platform has successfully completed a SOC 2 Type II examination — a rigorous, independent audit of how it secures data and operates systems over time.
• ISO 27001 & GDPR: We align with global standards such as GDPR and ISO 27001. (Note: We do not handle healthcare data, so we are not HIPAA compliant).
• Safety Assurance: We meet stringent safety certifications, including SIL2 functional safety for UL 60730-1 and IEC 61508.

4. Where is the data stored and processed?

Brain Corp enforces strict access control to ensure information remains secure.

• Storage Locations: Data collected by the robots is stored in Brain Corp's US-based Google Cloud environment.
• Access Control: Only essential, authorized personnel can access sensitive data, maintaining compliance with leading security frameworks.

5. What are the Wi-Fi network requirements and specifications?

To transmit data for analysis, maintenance, and operational support, the robots need to get online.

• Network Access: Depending on the BrainOS® application, the robots may require access to a customer's Wi-Fi network.
• Bandwidth & Protocol: When Wi-Fi network access is required for the BrainOS® application, we can enable a secure connection on a WPA/WPA2 Wi-Fi network.
• Encryption: Data is transmitted securely using standard HTTPS encryption over port 443.

Accelerating growth through shared trust

In the commercial automation space, enterprise data security shouldn't be a hurdle to deployment — it should be your strongest competitive advantage. When introducing autonomous mobile robots (AMRs) to your clients, clearing rigorous IT and safety reviews quickly is essential to keeping projects on schedule.

By anchoring our software in a transparent, privacy-first ecosystem, we do the heavy lifting of compliance for you. This built-in trust translates directly to fewer deployment delays, shorter sales cycles, and absolute confidence when answering your clients' toughest technical questions. Together, we can bypass the friction of security vetting and focus on what truly drives business forward: delivering reliable, scalable automation that protects your clients' operations.