プライバシー

Last Updated: August 7, 2025

This Privacy Policy (“Policy”) explains how Brain Corporation and our affiliates (collectively, “Brain”, “we”, “us” or “our”) collects, stores, uses, and discloses personal data about you, how we use it, how and when it may be shared, the rights and choices you have with respect to your personal data, how we communicate with you and how you can make requests or submit inquiries to us about your personal data.

会社概要

Brain Corporation develops BrainOS® software, a leading autonomy platform that powers autonomous mobile robots or other machines (“Robots”) used for floor cleaning and inventory scanning in retail, logistics, healthcare, and other industries. Brain partners with Original Equipment Manufacturers (“OEMs”) to embed AI-driven navigation, perception, and analytics into Robots, enabling businesses to automate routine tasks and gain real-time operational insights. BrainOS® software combines on-robot intelligence with cloud-based fleet management to drive efficiency at scale.

WHAT DOES THIS POLICY COVER

This Policy applies to personal data we collect both online and offline, including personal data we collect through our websites, such as braincorp.com and portal.brainos.com (collectively the “Sites”), in connection with the mobile applications and other products and services we provide you that reference this Policy (together with the Sites, the “Services”), and any other interactions you may have with us including at or through conferences, events, visits to our offices, electronic newsletters or communications. Our Services specifically include our BrainOS® software. 

In this Policy, “personal data” means any information that identifies, relates to, describes, is reasonably capable of being associated with or reasonably can be used to identify an individual or household and other data that is linked to personal data or is otherwise defined as “personal data,” “personal information,” or “personally identifiable information” by applicable laws. 

We may also collect, use, and share data generated by or collected from autonomous or semi-autonomous Robots deployed by or on behalf of Brain or our OEM partners (“Robot Data”). Robot Data includes, without limitation, operational logs, diagnostics, performance metrics, telemetry data, environmental readings, and other machine-generated outputs that do not relate to an identified or identifiable natural person. Robot Data does not include “personal data”. For the avoidance of doubt, Robot Data is not subject to the privacy obligations under this Privacy Policy, except where it is combined with Personal Data in a manner that renders an individual identified or reasonably identifiable. 

This Policy does not apply to any products, services, websites, or content that are offered by third parties or have their own privacy policy.

HOW IS THIS POLICY UPDATED

We may modify this Policy from time to time. If we make changes, we will revise the “Last Updated” date at the top of the Policy on our Sites and use reasonable efforts to provide you additional notification by sending you an email notification. We encourage you to review this Policy each time you visit our Sites to stay informed of our privacy practices and the choices available to you.

当社が収集する情報

The personal data we collect about you depends on how you interact with us or use our Services. We describe below the categories of personal data we collect and the sources of this information.

Information You Provide to Us

We collect personal data from you when you use our Services, send us an email, fill out a form, subscribe to our newsletter, respond to a survey, interact with us on social media, or otherwise communicate with us. Types of personal data we may collect include:

• Contact Information such as your first and last name, job title, email address, telephone number, and mailing address;
• Basic information such as the company you work for;
• General Location Information such as city and state of access location and county of residence;
• Payment Information such as your credit card or bank account number, which we may share with third-party payment processors as described in this Policy;
• Communications with us including through meetings with our representatives, visits to our offices, presentations by us, website forms, and contact with our service;
• Social and community content such as posts, photos, videos, or audio files that you may provide through our social media pages and our community pages; and
• Any additional Information that you choose to provide.

In some cases, we may also collect information you provide about others, such as when you are the administrator for your company’s account and you provide information about other personnel at your company. We will use this information to fulfill your requests and will not send communications to your contacts unrelated to your requests unless they separately create an account, engage with us or consent to receive communications from us.

Information Collected Automatically When You Interact With Us

We and our service providers may automatically log personal data about you, your computer or mobile device, and your interaction over time with the Services, such as:

• Device information. We may collect information about your device(s) such as Internet Protocol ("IP”) addresses, browser type and version, domain names, access times, log information, error messages, device type, unique device identifiers, operating system, information about your use of the Site, data regarding network connected hardware and other technical information such as protocol status and sub-status, bytes sent and received and server information.
• Transaction Information. We may collect information when you conduct transactions through our Site or otherwise purchase Services from us.
• Telematics Data. We may collect data through our navigation modules and sensors, including information relating to performance, usage, operation, condition, identification, speed, odometry, battery usage, system functionality, software/firmware version, location, software usage, safety-related data, cleaning schedule, maintenance, and other information. Note that Telematics Data is Robot Data.
• Service Information. We may collect information to provide continued maintenance and service, including identification numbers, repair history, recalls, bulletins, outstanding invoices, grievances, feedback, and any other information related to service history.
• Pseudonymous Identifiers. We may collect pseudonymous identifiers such as unique cookie and device identifiers (as described further below), mobile device identifiers, other identifiers derived from email address, or phone numbers, or your device information.
• Usage information. We may collect information about your use of the Services, such as the pages you viewed, the Services you used or interacted with, referring website addresses, and details about any links or communications with which you interacted.

Information We Collect From Other Sources

We may also collect personal data about you from other sources, including publicly available databases, and combine that with information we collect through the Services. For example, we may use information from LinkedIn or other databases (such as Lusha) to update information about you in our contact database. Our Services may also collect personal data about you from our partners (including our OEMs partners that produce the Robots on which our Services like BrainOS® operate) who provide users of our products with service and support.

Information We Infer or Derive

We may derive information or draw inferences about you based on the personal data we collect or have otherwise received about you.

HOW WE USE YOUR PERSONAL DATA

Depending on how you interact with us and the Services you or your organization utilize, we use your personal data to:

• Provide and Improve Products and Services. Provide, activate, operate, maintain, develop, enhance, improve, support, troubleshoot, and manage our Services and your accounts on our Services, monitor and analyze trends, usage, and activities, and to perform services requested by you, including to provide maintenance recommendations, performance tips, and delivery of software and hardware updates for such Services;
• Respond to You. Provide technical, product and other support and respond to your requests, inquiries, comments, and concerns;
• Service Communications. Notify you about changes, updates and other announcements related to our Services and send you technical notices, updates, security alerts, safety and support messages, and other transactional or relationship messages;
• Personalize Your Experience. Customize our product offerings and present you with tailored content and recommendations, and otherwise personalize your experience while using our Services;
• Safety and Security. For safety and security, including to detect and protect against fraud or illegal activities, security incidents, and harm to rights, property or safety of Brain, our users or others;
• Events and Offers. To facilitate events, contests, promotions and sweepstakes, and process and deliver entries, rewards, and prizes;
• Advertising and Marketing. To provide you with advertising, promotional messages and other information about products, events and services of ours, our affiliates and third parties, such as event sponsors;
• Research and Development. To conduct research and development and develop new products and services;
• Corporate Transactions. We process personal data in the in the context of a merger, consolidation, reorganization, sale of our assets, financing or acquisition of all or a portion of our business to another company, or other corporate transactions;
• Comply with Legal and Financial Obligations. To comply with our legal and financial obligations (including complying with court orders, discovery requests, subpoenas and other appropriate legal obligations), resolve disputes, enforce our agreements, and exercise our legal rights;
• Your Consent. We may process your personal data in accordance with your consent or when you intentionally direct or instruct us to do so; and
• Other Notified Purposes. Carry out any other purpose conveyed to you at the time the information was collected.

DISCLOSURE OF PERSONAL DATA

We may disclose your personal data as follows or as otherwise described in this Policy:

• Affiliates and Subsidiaries. We disclose your personal data to our affiliates and other organizations under common control for the purposes described in this Policy;
• Third Parties You Intentionally Interact With. We disclose your personal data to third parties when you use our Services to intentionally interact with those third parties or direct us to interact with those third parties;
• Vendors and Service Providers. We disclose your personal data to our vendors and service providers to perform the functions for which we engage them;
• Corporate Transactions. We disclose your personal data as part of, in connection with, or during negotiations of, any merger, sale of our assets, financing or acquisition of all or a portion of our business to another company, or other corporate transactions;
• Analytics Providers. We disclose personal data to our analytics partners, such as Google Analytics (you can read more about our use of Google Analytics in the Cookies and Other Information Collection Tools section below);
• Professional Advisors. We disclose your personal data to our professional advisors like our lawyers, accountants, financial, insurance and other advisors in connection with the management of all or a part of our business or operations;
• Third-Party Partners. We disclose your personal data to unaffiliated third-party companies we partner with, such as our service providers, partners (including our OEM partners), government and acquisition partners provide certain services, or experiences to you;
• Aggregated, Anonymized, or De-Identified. We disclose aggregated, anonymized, or de-identified information, which cannot reasonably be used to identify you;
• Law Enforcement and Individuals Involved in Legal Proceedings. We disclose your personal data when we believe doing so is reasonably necessary to comply with applicable law or legal process or other legal reasons, including:

• When we reasonably believe disclosure is required to comply with a subpoena, court order, or other applicable law, regulation, or legal process;
• To enforce, remedy, or apply our agreements and contractual rights;
• To protect our property (including intellectual property) or protect the rights, property, or safety of others;
• To support external auditing, compliance and corporate governance functions; and
• To prevent, detect, and remedy fraud, cybersecurity attacks, or illegal activity.

• With your Consent or Direction. We disclose personal data with your consent or at your direction, including if we notify you that your personal data will be shared in a particular manner and you provide such personal data.

HOW WE PROTECT YOUR PERSONAL DATA

We implement commercially reasonable physical, technical and procedural measures to help protect personal data from unauthorized access or use; however, the transmission of information via the internet is not completely secure or private. If you have questions about the security of personal data we collect, please contact us using the information provided below.

COOKIES AND OTHER INFORMATION COLLECTION TOOLS

What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the online service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.

The type of cookies we may use include:

Necessary Cookies. These cookies are strictly necessary to make our Services function properly. These cookies ensure basic functionalities and security features of the Sites.

Functional Cookies. Functional cookies help to perform certain functionalities, like sharing the content of the Sites on social media platforms, collect feedback, and other third-party features.

‍Performance Cookies. Performance cookies are used to understand and analyze the key performance indexes of the Sites, which helps in delivering a better user experience for the visitors.

‍Analytics Cookies. Analytical cookies are used to understand how visitors interact with the Sites. These cookies help provide information on metrics, the number of visitors, bounce rate, traffic source, etc.

‍Advertisement Cookies. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Duration of Cookies. We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erases them. Persistent cookies have varying durations that are dependent on their expiration date. 

Why do we use them? We and our business partners use cookies to collect information about you so we can provide the experiences you request, recognize your visit, track your interactions, improve your experience, and detect and prevent fraud. 

How do I control cookies? You can limit online tracking by:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
• Browser-specific controls. Use the following links to learn more about how to control cookies and online tracking through your browser:

Firefox
‍Chrome
‍Microsoft Edge
‍Safari (Mac)
‍Safari (Mobile/iOS)

• Blocking advertising ID use in your mobile settings. Your mobile device settings can provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third-party cookies/trackers.
• Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

• Digital Advertising Alliance for Websites: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org

• Platform opt outs. Some of our advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising, including:

• Google
• フェイスブック

SOCIAL MEDIA AND OTHER THIRD-PARTY LINKS AND SERVICES

Occasionally, at our discretion, we may include or offer third-party products or services on our Sites or links to other websites. The privacy practices of these third parties will be governed by the parties’ own privacy notices. We are not responsible for the security or privacy of any information collected by these third parties. You should review the privacy notices or policies applicable to these third-party products and/or services. We have no responsibility or liability for the content and activities of these linked websites or the services they provide. 

Some aspects of the Site may allow you to interface with social media services such as Facebook, Instagram, LinkedIn, and X (formerly known as Twitter®). By using these interfaces, you will allow us to access information about you from those social media services, including information and other content that you submit to those social media services. For a description on how such social media services and other third-party platforms, plug-ins, integrations, and applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings with that service or platform.

RETENTION OF PERSONAL DATA

We will retain your personal data for as long as is necessary to fulfill the purpose for which this data was collected and for the business purposes explained in this Policy. 

Even after we stop providing Services directly to you, and even if you close your account, we may retain your personal data to the extent permitted by applicable law:

• to comply with our legal and regulatory obligations;
• to protect against fraudulent or abusive activity on our Service; and/or
• to exercise, establish, or defend legal claims.

• the amount, nature, and sensitivity of the personal information;
• the potential risk of harm from unauthorized use or disclosure of your personal information;
• whether such information is needed to provide services;
• whether there is a contractual or legal need to retain the data;
• the purposes for which we process your personal information and whether we can achieve such purposes through other means; and
• applicable legal requirements.

YOUR PRIVACY RIGHTS AND CHOICES

Consistent with applicable law, you may exercise the rights described in this section. Please note that the rights may vary depending on your country or state of residence. Please see the Region-Specific Terms section below. To exercise your data protection rights, please contact us as listed below.

While it is our policy to respect the rights of individuals, please be aware that your exercise of these rights is subject to certain exemptions and exceptions, and some of these rights might be limited (for example, the right to withdraw consent) where we are required or permitted by law to continue processing your personal data to deliver services to you, defend our rights or meet our legal and regulatory obligations.

If you contact us to exercise any of these rights, please note that we may only implement requests with respect to the personal data associated with you as an individual. We may need to verify your identity before implementing your request and will try to comply with your request as soon as reasonably practicable and in accordance with the timelines required under applicable law. If we cannot verify your identity or your ownership rights to the data, we may not be able to service your request until you provide proper documentation.

Opt Out of Direct Marketing

You may opt out of receiving direct marketing communications from us by following the unsubscribe instructions in those communications, visiting our unsubscribe page, or by contacting us as set forth below.

Access, Correct or Delete Your Personal Data

You may have the right to request access to and receive details about the personal data we maintain about you and how we process it, correct inaccuracies, or request that we delete your personal data by contacting us as indicated below.

Withdraw Consent

Where you have provided your consent for us to use your personal data and subject to applicable law, you have the right to withdraw your consent and we will apply that preference going forward.

Additional Rights

Depending on your location and subject to applicable law, you may have the following additional rights regarding the personal data we control about you:

• The right to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• The right to request that we restrict the use of your personal data in certain circumstances, such as while we consider another request that you have submitted (including a request that we make an update to your personal data);
• The right to request that we export your personal data that we hold to another company or organization, where technically feasible;
• Where we process your personal data based on our legitimate interests, you may also have the right to object to the processing of your personal data. Unless we have compelling legitimate grounds or where it is needed for legal reasons, we will cease processing your personal data when you object;
• The right not to be discriminated against for exercising these rights; and/or
• The right to appeal any decision by us relating to these rights.

CHILDREN’S PRIVACY

Our Services are not aimed at children under the age of 18 or the age defined under applicable law. We do not intentionally collect information from children under the age of 18 or the age defined under applicable law.

INTERNATIONAL DATA TRANSFERS

We may process and store your personal data in the United States and other countries which may have less-protective data protection laws than the region in which you are situated. Please note that this processing, including storage, may involve cross-border transfers of your personal data. In certain situations, we may be required to disclose personal data in response to lawful requests from officials (such as law enforcement or security authorities).

Where applicable law requires a data transfer mechanism, we use one or more of the following:

• Transfers to certain countries or recipients that are recognized as having an adequate level of protection for personal data under applicable law;
• EU Standard Contractual Clauses approved by the European Commission and the UK International Data Transfer Addendum issued by the Information Commissioner’s Office;  or
• Other legal methods available to us under applicable law.

お問い合わせ

You may contact us using the information below.
‍
Brain Corporation
Attn: Privacy Department
10182 Telesis Court, Suite 100
San Diego, CA 92121
‍
e-mail: privacy@braincorp.com
Toll-free Number: +1 858-299-8955

For inquiries regarding the EU Data Act and access to applicable data, please contact us at DataInquiries@braincorp.com.